Most orders are processed within 1–2 business days.

Delivery time is typically 2–7 business days after shipment, depending on your location and shipping method.

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment status in real time.

Please refer to the compatibility list on the product page.

If you are unsure, you can contact us with your printer model, and we will confirm compatibility before or after purchase.

Please try the following steps:

• Reinstall the cartridge properly
• Restart the printer
• Clean the cartridge contact points if necessary

If the issue persists, our support team will assist you with troubleshooting or replacement options.

Yes. We offer returns or replacements for eligible orders in accordance with our return policy.

To ensure a smooth process, please contact support before returning any item.

If your order arrives damaged or defective, please contact us with:

• Photos of the product
• Photos of the packaging

We will prioritize your case and provide a fast resolution.